How can I Pay?
We accept all credit and debit cards including VISA & Mastercard.

How secure is my payment?
We use Paypal as our payment partner and have secure links to them. All links between your PC and our website are also secure.

What are cookies and why do I need them?
Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive once you end your session. Therefore, once you log out, the cookie no longer exists.

GreetingCardsCafe uses cookies in the following ways:
– Promote and enforce trust and safety.
– Offer certain features that are only available through the use of cookies.
– Analyze our web page flow.

How can I set my browser to accept cookies?
If you’re using Internet Explorer 6.0
At the top of your browser on your Task Bar:
– Choose Tools Then Internet Options
– Click the Privacy tab The default setting is medium, which will allow you to accept cookies.
– To change this setting, move the slider to determine which setting you prefer. If your setting has been set to Custom, click the Advanced button and choose Accept Cookies.

If you’re using Internet Explorer 5.0
At the top of your browser on your Task Bar:
– Choose Tools
– Then Internet Options, Click the Security tab, Click Internet,
– then Custom Level Scroll down to Cookies and choose Enable.

If you’re using Internet Explorer 4.0
At the top of your browser on your Task Bar:
- Choose View Then Internet Options Click the Advanced tab Scroll down to the yellow exclamation icon under security and choose the Enable Cookies option.

If you’re using Netscape Communicator 6.0
– Click Edit Then Preferences
– Click on Privacy then Then Cookies
– Make sure the check box - Allow sites to set cookies is ticked.

If you’re using Firefox
At the top of your browser on your Task Bar:
– Click Tools, then Options
– Then Preferences Click on Advanced Set your options in the box labeled Cookies.

Who do I contact if I have any technical difficulties?
If you experience any technical difficulties with our website please send an email to our Customer Service team at helpdesk@web2print.ie who will be pleased to assist you or send an email through the Contact Us section.

Is VAT included in the cost of the cards?
Yes, VAT is already included in the cost of the cards.

CARDS
How is my card printed?
Your card is printed on 300gsm stock which is comparable to the very best cards available in the High Street. We use a Heidelberg Nexpress, which offers a hi-end digital print product. The dimensions for each design are shown under the Card Details when you select an image.

Will you send me an envelope so I can send my card on?
Yes, if you decide to send the card back to yourself, we always include an extra envelope so you can either post the card on or hand deliver.

Can I send cards to someone else?
Yes, if you select “Post to Recipent” you will be prompted to add in the Shipping Address to whom you wish to send. We use a handwriting font for addressing the envelope and we always send using a stamp to authenticate the Irish Feel to the postage.

Can I send cards overseas?
Yes, we can post to any country in the world. Please allow at least 4 working days for delivery to Europe and at least 7-10 working days for all other overseas destinations.

When will my cards be posted?
All cards posted on your behalf directly to an end recipient are sent using a Postage Stamp for that personal touch.

All cards sent back to you are sent in a white envelope or in a package labeled GreetingCardsCafe. All cards have an additional blank envelope.

Posting Times

Important - Order are dispatched for next working day delivery to addresses in Ireland. Customers are advised to take account of heavy seasonal mail volumes

NB: Your order is likely to arrive much faster if you use a full postal address.

Order Placed (Irish time) Order Despatch Date
Before 3pm Monday to Friday Same day
After 3pm Monday to Thursday The following day
After 3pm Friday The following Monday
Anytime Saturday and Sunday The following Monday
Bank Holidays The following working day

Estimated Delivery

Area Expected Delivery Time
Ireland Next working day
Great Britain Allow 2/3 working days

You can find further information on International delivery times by using our 'Calculate the Postage' tool or in our Guide to Postal Services available at your local Post Office.

When will my cards be delivered?
An Post aims to deliver 93% of all first class mail the next working day. However, it is not possible to guarantee next day delivery. To avoid any disappointment, please ensure you allow as much time as possible for your order to arrive. It is better to post early rather than your card arrive late!

Area Expected Delivery Time (An Post)
UK allow at least 3 working days
Other European countries Allow at least 5 working days
Destinations outside Europe Allow at least 7-10 working days

Why do I get : Please see system adminstrator for assistance.

Unfortunately at busy times you may see the above message on your screen when attempting to personalise a card. This will only last for a few second and if you refresh your page you should be able to continue to view your image and complete the personalisation. On rare occasions this may persist for slightly longer but please keep trying. If the problem persists, please contact our Customer Service Department, email: support team